Privacy Policy
Our contact details
E-mail: info [at] jodiemclean.co.uk
The type of personal information we collect
We currently collect and process the following information:
o Name
o Email address
o Phone number
o Other contact details
· We also collect any other information through questionnaires and surveys or as part of services.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· The purpose is either for marketing or for delivery of services, which is in the legitimate interest of this business. No data collected will be sold to third parties.
We also receive personal information indirectly, from the following sources in the following scenarios:
· Cookies and other website analysis tools designed to help deliver services to you. Google analytics, Odoo are two of the services that we use. More information can be found in the cookie policy page.
We use the information that you have given us in order to;
· Provide marketing and communications emails
· Share updates on courses or services you have booked
· Contact you in the event of a cancellation of services
· Provide updates on existing services or changes
We do not knowingly share this information with third parties.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by selecting unsubscribe on emails or emailing info [at] jodiemclean.co.uk
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep the information collected for the life of any contract and for 12 months following the termination of any contract. We will then dispose your information by deleting any traces from our systems. No data is kept on paper copy.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info [at] jodiemclean.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info [at] jodiemclean.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk